Privacy Policy

This document governs the use of the website (es-log.com), owned by easy & smart Logistics S. de R.L. de C.V., as well as the processing of users’ personal data, in compliance with the applicable legislation of the United Mexican States.

This Privacy Policy describes how personal data is collected, used, stored, and protected.


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Personal data collected

For the provision of our logistics services, the following personal data may be collected:

  • Full name
  • Company name and Tax Identification Number (RFC)
  • Email address
  • Phone number
  • Fiscal and operational address
  • Shipment, pickup, and delivery information
  • Billing information
  • IP address and website browsing data

Sensitive personal data is not collected, unless strictly necessary and with the express consent of the data subject.

Use of personal data

Personal data will be used for the following purposes:

  • Responding to information requests, quotations, and the contracting of logistics services
  • Managing transportation, warehousing, and distribution operations
  • Issuing tax invoices and carrying out billing processes
  • Complying with contractual and legal obligations
  • Service quality evaluation and continuous improvement

The data subject may refuse consent for secondary purposes by sending an email to info@es-log.com

Transfer of personal data

Personal data may be shared with:

  • Transportation, warehousing, and technology service providers
  • Competent authorities, when legally required

Such transfers shall be carried out in accordance with the provisions of theLFPDPPP and its Regulations.

ARCO Rights

The data subject has the right to Access, Rectify, Cancel, or Object to the processing of their personal data (ARCO Rights).

To exercise these rights, a request must be sent to info@es-log.com, including:

  • Full name of the data subject
  • The right to be exercised
  • Preferred means to receive a response
  • Documents proving identity

Responses will be provided within the timeframes established by law.

Security measures

easy & smart Logistics S. de R.L. de C.V.implements the necessary administrative, technical, and physical security measures to protect personal data against damage, loss, alteration, destruction, or unauthorized use.

Use of cookies

This website uses cookies and similar technologies to improve the user experience. Users may disable cookies through their browser settings; however, doing so may affect the website’s functionality.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be made available on the website.